Tuesday, August 18, 2009

From Start to Finish - ArchwaysAndCeilings.com is there!

From time to time we often get questions if a certain ceiling treatment or archway will look good in a specific location. The questions often consist of: How would this look? Can we do something out of the ordinary? How do I prep for the Archways and Ceilings product?...and so on! These questions is why I love my job! This is what we are good at! We are great at helping clients add value to their homes with easy and affordable ceiling treatments and archways from start to finish. Let me give you a classic example of what happend to me a little over a month ago. A Fort Worth, Texas builder was wanting to add a little flare to the Master Suite. He provided us with the plan and instructed us that he wanted something that was different from the normal pop-up ceiling and that would "WOW" his potential homebuyers. So with this in mind, we used a four pronged approach to ensure he was a 100% satisfied.



1st - I listened! From here I worked with our in-house designer that took his vision and created a 3D CAD that gave him a visual representation of his vision. Once he was able to see his vision, he was amazed at the result and advised us to move forward with production. He was also surprised at how affordable it was.


2nd - We instructed him how to prepare for the product. We gave him framing guidelines for each ceiling and archway treatment so that when the product arrived it was "install ready".


3rd - When he received the product, each ceiling treatment had its own detailed instructions. Depending on the design, the instructions came with a step by step instruction sheet and/or a 2D Cad to illustrate layout. We also gave him a toll free phone number that he could call for techincal support 877-303-ACME(2263). However, our instructions were so clear and easy to install the only phone call we got from him was "WOW" that was easy.


4th - We gave him advice, insight, and insider tips on how to finish out his Archways and Ceiling designs to get the maximum "WOW" value.




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